Document Library
Access all governance frameworks, policies, procedures, and templates from the NDIS Business in a Box.
26
Total Documents
5
Participant Docs
8
Staff Docs
10
Categories
Relief Wakes — Business Continuity and Disaster Recovery Plan
Plan for maintaining service delivery during disruptions including staff shortages, technology failures, and natural disasters.
AusCongo Network Incorporated — Centralised Governance Framework
Defines the formal relationship between AusCongo Network and Relief Wakes, including organisational structure, delegations of authority, and risk management.
AusCongo Network Incorporated — Conflict of Interest Policy
Policy and declaration form for managing conflicts of interest across both entities.
AusCongo Network Incorporated — Organisational Chart
Visual representation of the organisational hierarchy, reporting lines, and key contacts.
Relief Wakes — Core Policies and Procedures Manual
Complete policy manual covering participant rights, governance, code of conduct, incident management, complaints, privacy, HR, WHS, and continuity of supports.
Relief Wakes — High Intensity Daily Personal Activities Policy and Procedures
Specialised policy for high intensity daily personal activities including clinical governance, medication management, and infection control.
Relief Wakes — Participant Intake Form
Comprehensive intake form capturing participant details, NDIS plan information, health needs, and service requests.
Relief Wakes — Participant Consent Form
Consent for information collection, sharing, emergency medical treatment, and photography.
Relief Wakes — Initial Participant Risk Assessment
Risk assessment addressing NDIS Registration Condition 2 for participants living alone or supported by a single worker.
Relief Wakes — Participant Handbook
Your complete guide to Relief Wakes — rights, responsibilities, how we work together, feedback, complaints, advocacy, and privacy.
Relief Wakes — NDIS Service Agreement
NDIS-compliant service agreement covering supports schedule, pricing, responsibilities, cancellation policy, and complaints process.
Relief Wakes — High Intensity Care Plan
Template for developing clinical care plans for each high intensity support type.
Relief Wakes — Shift Progress Notes (SOAP Format)
Shift progress notes template using the SOAP format with clinical observations section.
Relief Wakes — NDIS Code of Conduct Acknowledgement
NDIS Code of Conduct acknowledgement form for all staff to sign.
Relief Wakes — Staff Credentials Register
Register for tracking NDIS Worker Screening, First Aid, CPR, professional registrations, and competencies.
Relief Wakes — Staff Induction Checklist
Comprehensive induction checklist covering pre-commencement requirements, policies, training, and systems access.
Relief Wakes — Certification Audit Readiness Guide
Maps every NDIS Practice Standard indicator to the specific evidence document; includes recommended audit bodies and preparation checklist.
Relief Wakes — Complaints Register
Register for recording, tracking, and resolving complaints.
Relief Wakes — Continuous Improvement Register
Register for capturing and tracking improvement opportunities from all sources.
Relief Wakes — Incident Report Form
Standardised form for reporting and investigating incidents, including notification requirements.
Relief Wakes — Master Compliance Checklist
Comprehensive checklist covering all NDIS compliance requirements across governance, policies, onboarding, HR, incidents, complaints, audit readiness, and finance.
Relief Wakes — 90-Day Launch Plan
Detailed week-by-week launch plan covering compliance setup, service readiness, and growth.
Relief Wakes — Capability Statement
Professional capability statement for distribution to Support Coordinators and referral partners.
Relief Wakes — Getting Your First Client Action Guide
30-day action plan for securing the first active NDIS participant.
Relief Wakes — Finance and Billing Procedures
Financial management procedures covering fund separation, NDIS billing, payroll, and audit.
Relief Wakes — Daily Operations Standard Operating Procedure (SOP)
Standard operating procedure for daily, weekly, and monthly operational tasks.